Refund policy
RETURN AND REFUND POLICY
Return Eligibility
You may request a return within 30 calendar days after delivery if your item arrived damaged, defective, or different from what you ordered.
Outside any mandatory rights under applicable law, we do not accept returns solely because you changed your mind or no longer want the product.
The 30-day reporting window does not limit any longer statutory rights relating to faulty, misdescribed, or incorrectly supplied goods.
How to Request a Return
Email aoaf18798@outlook.com with your order number and a description of the issue. Please include supporting photographs where reasonably available.
Please contact us before sending an item back so that we can provide return instructions. This does not make the exercise of a statutory cancellation right dependent on our approval.
Missing original packaging or photographs will not, by itself, remove your statutory rights.
Return Address
James Stanton
227 Wyoming Ave
Billings, Montana 59101
United States
Return Shipping Costs
For goods that arrived damaged, defective, or incorrectly supplied, we cover the reasonable costs of returning the goods and will provide return-shipping instructions.
Where applicable law requires us to accept a non-faulty change-of-mind return, you are responsible for the direct return shipping cost unless the law requires otherwise or we agree to cover it.
Refund Processing
We will assess the returned goods and notify you of the outcome.
Approved refunds will be processed without undue delay and no later than 30 calendar days after we receive the returned goods. If we confirm that the goods do not need to be returned, this period begins when we confirm the refund.
Where applicable law requires an earlier refund, that shorter deadline applies instead of our standard processing period.
Refunds are issued to the original payment method unless another lawful method is agreed with you. Your bank or payment provider may require additional time to display the funds.
Delivery charges will be refunded where required by applicable law.
Mandatory Cancellation and Consumer Rights
Nothing in this policy limits mandatory rights to cancellation, repair, replacement, price reduction, or refund.
Where EU or UK distance-selling withdrawal rules apply, eligible consumers may notify us of cancellation within 14 calendar days after receiving the goods, without giving a reason, subject to applicable legal exceptions.
Following cancellation, goods must be returned within the applicable legal return period, normally 14 calendar days after notification.
Statutory cancellation refunds are issued within the deadline required by applicable law, rather than our standard 30-day processing period. They include standard outbound delivery charges where required.
Any legally permitted withholding of reimbursement pending receipt of the goods or evidence of return will be handled in accordance with applicable law.
Contact
Operator: James Stanton
Website: https://yu93a5-i8.myshopify.com/
Email: aoaf18798@outlook.com
Phone: +1 201-243-6180